Privacy Policy

99app's Privacy Policy — Your information is safe with us

Protecting your personal information is our top priority. Find out exactly what data 99app collects, how it is stored, and when it is used.

Last Updated: January 2026

Your Privacy Our Responsibilities

End-to-End Encryption

All your personal information is secured through SSL/TLS encryption. Third parties have no way of accessing or reading your data.

Data Is Never Sold

99app never sells your personal information to advertisers or any third party. That is our commitment.

Secure Storage

Your data is stored in secured data centers, with regular security audits and ongoing monitoring in place.

Limited Access

Only authorized personnel can view your information, and solely for the purpose of providing services.

Right to Erasure

You may request deletion of your account and associated data at any time.

Cookie Controls

The cookies we use serve only to improve the platform. You can manage your cookie preferences at any time through your browser settings.


1What Information We Collect

When you use the 99app platform, we collect certain types of information. This information is used solely to provide you with the best possible service and to ensure the security of the platform.

At registration, we collect your name, mobile number, and date of birth. ID verification details may be required for account verification (KYC). Without this information, we are unable to provide our full range of services.

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID Yes
Contact Information Mobile number, email Yes
Financial Information Mobile banking number, transaction history Yes
Technical Information IP address, device information, browser Automatic
Usage Information Betting history, login times, session data Automatic

We never collect unnecessary information. Every piece of data we collect has a specific purpose, and you are informed of it in advance.

2Purpose of Data Collection

99app collects your information only for specific, legitimate purposes. We believe transparency is the best policy, so every intended use is clearly disclosed to you upfront.

  • For account creation and management — to verify your identity and authenticate your login.
  • Transaction Processing — financial information is required to complete deposits and withdrawals.
  • AML and KYC verification — mandatory for compliance with international financial regulations.
  • Customer support — to stay in touch with you for issue resolution.
  • Security — to detect fraud, hacking, and unauthorized access.
  • Promotional Offers — to send you relevant offers based on your preferences (only with your consent).
  • Platform Improvement — using analytics data to enhance the user experience.

If your information is ever used beyond the purposes stated above, your consent will always be obtained beforehand. You may opt out of receiving marketing emails or messages at any time.

3Data Storage & Security Measures

99app protects your data using industry-leading security technology. Our servers are hosted in internationally certified data centers and monitored around the clock, 24/7.

  • SSL/TLS Encryption: All data transmission occurs through encrypted channels.
  • Firewall Protection: Multiple layers of firewall protection block unauthorized access.
  • Regular Backups: Your data is regularly backed up to prevent any risk of loss.
  • Access Control: Only authorized personnel may access specific data.
  • Security Audits: Regular security audits are conducted by independent third parties.

How long we retain your data depends on the type of information and applicable legal requirements. Even after account closure, certain data may be retained for a defined period to meet legal obligations.

Never share your password or login credentials with anyone. 99app will never ask for your password by phone or email.

4Information Shared with Third Parties

99app never sells your personal information. In certain limited circumstances, some information may be shared with third parties — always with your best interests in mind.

  • Payment Processors: Financial information necessary to complete transactions is shared with our payment partners.
  • Legal Authorities: Relevant information is disclosed when required by legal order or government directive.
  • Fraud Prevention Services: To specialized service providers for the purpose of maintaining platform security.
  • Analytics Services: Anonymous and aggregated data is used for platform development.

All of our third-party partners are bound by the same strict privacy standards we uphold. They are not permitted to use your information for any other purpose.

5Cookies & Tracking Technologies

99app uses cookies and similar technologies to improve the platform and personalize your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Functionality Cookies: Remembers your preferences and settings.
  • Analytics Cookies: To understand which pages are used most — fully anonymized.

You can delete existing cookies or block new ones through your browser settings at any time. Please note that disabling essential cookies may affect the availability of certain site features.

Session Cookies Persistent Cookies Analytics Cookies No Third-Party Cookies

6Your Rights

Under 99app's Privacy Policy, you have certain important rights. These rights give you full control over your own personal information.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object to Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You have the right to receive your information in a structured, portable format.

Right to Restrict Processing

In certain circumstances, you may request a temporary restriction on the processing of your information.

To exercise any of the rights listed above, contact us at [email protected]. We will respond within 30 business days.

7Protection of Minors

99app is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

Parents and guardians, please keep parental controls active on your devices and ensure 99app account login credentials are kept out of reach of children.

8Privacy Policy Updates

99app may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in advance by email or through the platform. Continued use of 99app after any changes takes effect will be considered acceptance of the updated policy.

The date of the most recent update is always shown at the top of this page. To view a previous version, please contact our support team.

9Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We are always ready to help.

Privacy inquiries: [email protected] — we typically respond within 24–48 hours.

If your concern remains unresolved, you have the right to file a complaint with the relevant data protection authority. We always want you to feel completely safe and comfortable using 99app.


Your data is protected — get started now

Your privacy is fully protected at 99app. Register today and enjoy a secure gaming experience.

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